[To place an order]
・Click the desired item, select the desired option and quantity, and click add to cart.
After the order is completed, an order completion email will be sent to your registered email address.
If you do not receive the email, please check your spam folder or
Please check the status of your order from your order history.

【Shipping method】
・If the order is placed between Sept 27, 2022 to Oct 13, 2022 to the United States, we will ship via USPS
Otherwise, all orders will be shipped out of Japan via EMS (International shipments) or Sagawa (Domestic shipments)
*Please note that Okinawa and some remote islands will be shipped by Yu-Pack and EXPACK500.

*Free shipping nationwide. *Excluding Okinawa, Hokkaido and remote islands

[Delivery schedule]
For orders placed between Sept 27, 2022 to Oct 13, 2022 to be sent to the United States, All orders will be shipped out between Oct 14 to 17.
For orders outside this date range, after confirming the order and payment, we will ship out within 5 business days.
*Excluding weekends and holidays

[About payment method]
Please refer to "About payment methods" on the product purchase cart page.

[About returns]
・Returns and exchanges are available when the product is found to be defective
If it is less than one year from the date of sale to the customer, we will replace it free of charge.
Please note that after one year from the date of purchase, the product will be repaired for a fee.
In addition, in each of the above cases, if it is within the deadline, the shipping fee for returning or exchanging will be free.

[About overseas delivery]
If the order is placed between Sept 27, 2022 to Oct 13, 2022 to the United States, we will ship via USPS

Other than the time frame and destination mentioned above, We will ship by EMS international mail.
Customers are responsible for additional shipping costs.
Also, when purchasing products from overseas, customs duties may occur. In that case, please note that the buyer will be responsible for any customs duties incurred.

Guidance on tariffs
If you purchase Japanese products from overseas, customs duty may be incurred. In that case, please note that any customs duties will be incurred by the purchaser.

(Customer Service Office)
Please contact us via the inquiry form.